FAQs
How can we help you?
General Information
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Can Beaudoin products be purchased directly on this website?
No. Beaudoin manufactures and distributes its products through retailers. Purchases are made directly through an authorized store.
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Where are Beaudoin products manufactured?
Beaudoin products are designed and manufactured in Quebec, Canada.
Selection and Compatibility
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Do Beaudoin products require a box spring?
No, except for metal bed bases and upholstered beds designed to be used with a box spring.
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What is the height of Beaudoin beds?
Bed height varies depending on the category, model, and type of legs or supports used. Some configurations offer a lower profile, while others allow for a greater height. Platforms and adjustable beds are the preferred options when greater height flexibility is required.
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Is there space under the bed for storage?
This depends on the category and configuration. Metal bed bases, platforms, Fusion beds, and adjustable beds may offer under-bed clearance suitable for storage. The Reflexx platform is also available with integrated drawers. Upholstered beds do not offer open storage space under the bed, but some models may include an integrated drawer.
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Can a headboard be added?
Most Beaudoin beds and platforms allow a headboard to be added. Some configurations may require specific options or components.
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What is the weight capacity of Beaudoin beds?
Weight capacity varies by category, model, and size. Most beds offer a high weight capacity, reaching up to 850 lb for certain Queen-size models, including the mattress. The exact weight capacity is specified for each product.
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Are Beaudoin beds compatible with all mattresses?
Most mattresses are compatible with Beaudoin beds. For adjustable beds, it is recommended to use a mattress specifically designed for adjustable bases.
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Are upholstered beds compatible with an adjustable base?
Yes. A structure specifically designed to allow the installation of an adjustable base within our upholstered beds has been developed. It is essential to specify this requirement at the time of purchase to ensure the correct structure is provided.
Materials and Quality
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What materials are used in Beaudoin products?
Depending on the model, Beaudoin products combine wood or metal structures, upholstered components, and various types of coverings.
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Do the materials used meet quality standards?
Yes. Materials are selected for their durability and compliance with applicable standards.
Assembly and Installation
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Are Beaudoin beds easy to assemble?
Yes. Products are designed for simple and efficient assembly.
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Are assembly instructions provided?
Yes. Assembly instructions are included with each product and can also be accessed online in the “Assembly Instructions” section of the corresponding product page.
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Is the hardware included?
Yes. All required hardware is included with the product.
Use and Care
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How should the fabric covering upholstered beds be cared for?
o help prevent dirt buildup, regular dusting is recommended. In case of stains, the best way to clean the fabric is to use water and a mild soap. Dampen a clean cloth and gently clean using light circular motions. Do not rub. To remove excess moisture, blot the cleaned area with a dry cloth. Allow to air dry, ensuring the area is not exposed to direct sunlight, as this may damage the fabric. For more stubborn stains, consult a fabric care professional.
Note: It is recommended to test cleaning on an inconspicuous area first.
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Can a fabric protection product be applied?
No. The application of protective or chemical products may damage the fabric and void the warranty.
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Are Beaudoin products designed for everyday use?
Yes. Beaudoin beds and bases are designed for regular residential use.
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Is any special maintenance required?
No specific maintenance is required. Occasional tightening of screws may be performed as needed.
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If one or more bed legs are broken, does the entire base need to be replaced?
No. In many cases, the legs can be replaced without having to change the entire base. Part compatibility must be verified depending on the model.
Warranty and After-Sales Service
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What warranty applies to products manufactured by Beaudoin?
Beds manufactured by Beaudoin, meaning all beds except adjustable beds, are covered by a 3-year warranty on the structure and a 1-year warranty on the fabric. The warranty is void and will not be honoured if the product has been reupholstered, treated with a coating, or modified in any way (for example, if a fabric protection product has been applied).
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What does the warranty cover?
The warranty covers manufacturing defects. Normal wear and tear, improper use, or accidental damage are not covered.
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What warranty applies to products distributed by Beaudoin?
Warranties for adjustable beds vary depending on the model and its components. For exact information, refer to the product warranty details in the Description section associated with each model.
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How do I proceed with a warranty claim?
All warranty claims must be submitted through the retailer where the product was purchased.
Delivery and Logistics
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Does Beaudoin offer direct delivery to consumers?
No. Delivery is handled by retailers.
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Are products shipped in one box or multiple boxes?
Depending on the model, products may be shipped in one or multiple boxes to facilitate transportation and handling.
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Can Beaudoin beds be disassembled for moving?
Yes. Products are designed to be disassembled and reassembled as needed.