FAQs

Two heights are available: 10″ and 13″.

No, the legs are fixed.

Three upholstered headboards have been developed to be compatible with the Breeze platform: Ennis, Heaven and Lyon.

Yes, absolutely, and the Quest 1.5, Quest 2.0 or Quest 2.5 are the ideal solution given how thin they are.

Breeze has a 5-year warranty on the structure and 1-year warranty on the fabric.

Three heights are available: 10″, 13″ and 16″.

Yes, you can choose between three leg heights: 9.625″, 12.625″ and 15.625″.

Yes, it is possible to add a headboard to the 10″ and 13″ platforms. To do so, you need to order the headboard brackets (HBREFLEXX). However, you CAN NOT add a headboard to the 16″ platform.

You could, it would work if it has zero clearance, but that won’t be aesthetically pleasing.

As indicated in the assembly instructions, the USB port is always installed on the left side of our 39″XL platforms (and of our 30″XL). But, there is also a hole on the right side covered by the fabric. You just need to puncture the fabric to access the hole and then transfer the USB port that is on the left side of the right platform (the one that end up in the middle of the bed once the two platforms are assembled).

The hole left by the USB port will be used to install the screw that holds the two platforms together.

Reflexx has a 10-year warranty on the structure and a 1-year warranty on the fabric.

Yes, absolutely. You only need to purchase the appropriate brackets, which are sold separately, depending on your adjustable bed model: 

• e4+, e5 and Duetto: ERGOHBABE4
• e6 and e9: ERGOHBAB
• Quest 1.5, Quest 2.0, Quest 2.5 and Quest 4.0: EHBQUESTTFQ

You can put your adjustable bed on a Breeze platform or in an upholstered bed. 

Yes, the e4+, e5, Duetto and e9 come with 3-level adjustable legs: 3″, 6″ and 9″.

The Quest 1.5, Quest 2.0, Quest 2.5 and Quest 4.0 come with 4-level adjustable legs: 3″, 6″, 9″ and 12″.

You can also purchase different legs such as 5″ square wooden legs. 

It is recommended to check with the mattress manufacturer as, while in general all mattressess are compatible with an adjustable bed, some may be more suitable.

Including the weight of the mattress, adjustable beds can support up to:

• 650 lb for the Duetto
• 750 lb for the Quest 1.5, Quest 2.0, Quest 2.5, Quest 4.0, e4+ and e5
• 850 lb for the e6 and e9

The adjustable beds e4+, e5, Duetto, Quest 1.5, Quest 2.0, Quest 2.5 and Quest 4.0 have a 10-year limited warranty, while the e6 and e9 have a 20-year limited warranty. For the specifics of guarantees, refer to your user guide.

For the parts and service warranty, Beaudoin takes care of the service. We keep the parts in stock, which allows us to offer a rapid service.

Yes, you can get a headboard only.

Yes, the heights available are 49″ and 54″. Ask your retailer or visit our upholstered bed page to see the different models.

You have two options for the mattress support:

• Metal supports – In this case, a box spring or an adjustable bed is required;
• Particle boards – In this case, the mattress lays directly on the structure. No box spring is therefore required.

To prevent dirt, regular dusting is suggested. The best way to clean your fabric if you see a stain is to use water and mild soap. Wet a clean cloth and make light circular motions. It is important not to rub. To remove excess water, pat the area that was cleaned with a dry cloth. Allow to air dry, making sure the cleaned area is not exposed to direct sunlight, as this may damage the fabric. In the event of a more resistant stain, consult a fabric care professional.

Note: It is recommended to carry out a test on an hidden part of the bed.

No, you should not add additional protection to the fabric, as this will void the warranty.

Beaudoin works in close collaboration with its suppliers to offer a wide choice of fabrics. Although it must be trendy, a fabric is only chosen if it meets high standards of excellence in terms of quality and durability, as well as workability during the manufacturing stages.

Beaudoin guarantees that the foam used in its upholstered bed is made from a product that is free of halogen, TDCPP or PBDE.

Our upholstered products are backed by a one-year warranty against manufacturing defects. However, the warranty is no longer valid and will not be honoured if another fabric has been used to cover the product or if it has undergone the application of a coating or any other modification (e.g.: a protective product for fabrics has been added).

For each product, an assembly guide is provided to you inside its packaging. However, you can also consult it on our website, if necessary. You just have to select your product, and the instructions can be found in its “Assembly Instructions” section.

Beaudoin is proud to offer products that are fully created and manufactured at its Daveluyville plants, located in Quebec, Canada. The company helps create and maintain quality jobs for people in that region.

The clearance varies depending on the type of legs installed.  Here is some information to help you with your choice.

Standard base

• With casters: 7 1/4 inches
• With plastic slides: 7 1/8 inches
• With short metal slides: 5 1/2 inches
• With long metal slides: 7 1/8 inches
• With adjustable slides: between 5 7/8 and 8 1/4 inches

To accommodate the headboard and footboard, we have a base model “Headboard and Footboard” available for the different bed sizes (755-751 series). Another great choice would be one of our Ultimax or Balance bed frames, both of which can accept a footboard extension, as needed.

The base that is suitable for this size is the HD9971.

The 923FQK model is designed specifically to add support and strength to your base.

Of course! We have developed the 923FQK model specifically to replace inadequate wooden slats, which is a solid product suitable for this situation. It easily attaches to wood or metal sides.

Rest assured, you can order parts separately.

Absolutely! All you need to do is purchase our modification plates.

For the #500 standard bracket (4″high), the first hole is 5 1/2″ from the ground and the second hole 2 1/2″ higher. These are the standard heights to attach the headboards. For bracket 755B (6″ high), there are 5 additional holes for additional height adjustment. The first hole is 5 1/2″ from the floor and the second hole is 2 1/2″ higher. These are the standard heights for attaching the headboards.

First of all, it is important to know that Beaudoin is a manufacturer that works with retailers. Therefore, you can not make an online purchase through this website. However, some retailers may offer you the opportunity to purchase Beaudoin products online.

Beaudoin does not provide a printed catalogue of its products in-store because of their constant evolution. The best way to find out about our current products is to visit our website, which is regularly updated. You’ll therefore have quick and easy access to the most recent information about our products.

No matter what the problem is, the first thing to do is to contact the sales consultant at the store where you purchased your product. They will be able to answer your questions and, if necessary, they will take steps with Beaudoin on your behalf. At that time, our customer service team will be able to assist in finding a solution.

Respect for the environment is an important value at Beaudoin. In order to protect nature and our environment, the company has implemented concrete actions. First of all, all our fabric samples are created from scraps accumulated during the manufacture of products. Also, excess unusable fabric is sent to Centres de Formation en Entreprise et Récupération (CFER). These centres use the waste and turn it into a multitude of useful items. Several recycling bins are also available and employees use them very frequently. Through these actions, the company has observed a considerable reduction in the quantity of waste sent to landfill sites.