How can we help you?

Breeze Platforms

Reflexx Platforms

Adjustable Beds

  • Can I add a Beaudoin headboard to my adjustable bed?

    Yes, absolutely. You only need to purchase the appropriate brackets, which are sold separately, depending on your adjustable bed model: 

    • e4+, e5 and Duetto: ERGOHBABE4
    • e6 and e9: ERGOHBAB
    • Quest 1.5, Quest 2.0, Quest 2.5 and Quest 4.0: EHBQUESTTFQ
  • In what kind of bed can I put my adjustable bed?

    You can put your adjustable bed on a Breeze platform or in an upholstered bed. 

  • Can I adjust the height of my bed?

    Yes, the e4+, e5, Duetto and e9 come with 3-level adjustable legs: 3″, 6″ and 9″.

    The Quest 1.5, Quest 2.0, Quest 2.5 and Quest 4.0 come with 4-level adjustable legs: 3″, 6″, 9″ and 12″.

    You can also purchase different legs such as 5″ square wooden legs. 

  • Can all types of mattresses fit on an adjustable bed?

    It is recommended to check with the mattress manufacturer as, while in general all mattressess are compatible with an adjustable bed, some may be more suitable.

  • What is the maximum weight that can be supported?

    Including the weight of the mattress, adjustable beds can support up to:

    • 650 lb for the Duetto
    • 750 lb for the Quest 1.5, Quest 2.0, Quest 2.5, Quest 4.0, e4+ and e5
    • 850 lb for the e6 and e9
  • What is the warranty?

    The adjustable beds e4+, e5, Duetto, Quest 1.5, Quest 2.0, Quest 2.5 and Quest 4.0 have a 10-year limited warranty, while the e6 and e9 have a 20-year limited warranty. For the specifics of guarantees, refer to your user guide.

    For the parts and service warranty, Beaudoin takes care of the service. We keep the parts in stock, which allows us to offer a rapid service.

Upholstered beds

  • Can I buy an upholstered headboard only?

    Yes, you can get a headboard only.

  • Do you have various upholstered headboard heights?

    Yes, the heights available are 49″ and 54″. Ask your retailer or visit our upholstered bed page to see the different models.

  • Do I need to buy a box spring if I buy an upholstered bed?

    You have two options for the mattress support:

    • Metal supports – In this case, a box spring or an adjustable bed is required;
    • Particle boards – In this case, the mattress lays directly on the structure. No box spring is therefore required.
  • How do I take care of the fabric that covers my upholstered bed?

    To prevent dirt, regular dusting is suggested. The best way to clean your fabric if you see a stain is to use water and mild soap. Wet a clean cloth and make light circular motions. It is important not to rub. To remove excess water, pat the area that was cleaned with a dry cloth. Allow to air dry, making sure the cleaned area is not exposed to direct sunlight, as this may damage the fabric. In the event of a more resistant stain, consult a fabric care professional.

    Note: It is recommended to carry out a test on an hidden part of the bed.

  • Is it necessary to add additional protection to the fabric?

    No, you should not add additional protection to the fabric, as this will void the warranty.

  • How are the fabrics chosen?

    Beaudoin works in close collaboration with its suppliers to offer a wide choice of fabrics. Although it must be trendy, a fabric is only chosen if it meets high standards of excellence in terms of quality and durability, as well as workability during the manufacturing stages.

  • Can the foam padding used contain harmful chemicals?

    Beaudoin guarantees that the foam used in its upholstered bed is made from a product that is free of halogen, TDCPP or PBDE.

  • What is the warranty on upholstered beds?

    Our upholstered products are backed by a one-year warranty against manufacturing defects. However, the warranty is no longer valid and will not be honoured if another fabric has been used to cover the product or if it has undergone the application of a coating or any other modification (e.g.: a protective product for fabrics has been added).

  • Where can I find the assembly instructions for my Beaudoin product?

    For each product, an assembly guide is provided to you inside its packaging. However, you can also consult it on our website, if necessary. You just have to select your product, and the instructions can be found in its “Assembly Instructions” section.

  • Where are Beaudoin products made?

    Beaudoin is proud to offer products that are fully created and manufactured at its Daveluyville plants, located in Quebec, Canada. The company helps create and maintain quality jobs for people in that region.

Metal bed frames

How to buy a Beaudoin product

  • Can I buy a Beaudoin product online?

    First of all, it is important to know that Beaudoin is a manufacturer that works with retailers. Therefore, you can not make an online purchase through this website. However, some retailers may offer you the opportunity to purchase Beaudoin products online.

  • Is there a Beaudoin product catalogue?

    Beaudoin does not provide a printed catalogue of its products in-store because of their constant evolution. The best way to find out about our current products is to visit our website, which is regularly updated. You’ll therefore have quick and easy access to the most recent information about our products.

Returning merchandise

  • What if a problem occurs with a Beaudoin product?

    No matter what the problem is, the first thing to do is to contact the sales consultant at the store where you purchased your product. They will be able to answer your questions and, if necessary, they will take steps with Beaudoin on your behalf. At that time, our customer service team will be able to assist in finding a solution.

Beaudoin and the environment

  • What is Beaudoin doing to respect the environment?

    Respect for the environment is an important value at Beaudoin. In order to protect nature and our environment, the company has implemented concrete actions. First of all, all our fabric samples are created from scraps accumulated during the manufacture of products. Also, excess unusable fabric is sent to Centres de Formation en Entreprise et Récupération (CFER). These centres use the waste and turn it into a multitude of useful items. Several recycling bins are also available and employees use them very frequently. Through these actions, the company has observed a considerable reduction in the quantity of waste sent to landfill sites.