FAQs

How can we help you?

Breeze Platforms

Reflexx Platforms

Adjustable Beds

  • Can I add a Beaudoin headboard to my adjustable bed?

    Yes, absolutely. You only need to purchase the appropriate brackets, which are sold separately, depending on your adjustable bed model: 

    • e4+ and Duetto: ERGOHBABE4
    • e4+ Slim: EHBBRASLIM
    • e6 and e9: ERGOHBAB
    • Quest 2.0 and Quest 2.5: EHBQUESTTFQ
  • Can I use my adjustable bed with an upholstered bed with drawer?

    Yes, absolutely, and the e4+ Slim, the Quest 2.0 or the Quest 2.5 are the ideal solutions given how thin they are.

  • Can I adjust the height of my bed?

    Yes, the e4+, e4+ Slim, Duetto and e9 come with 3-level adjustable legs: 3″, 6″ and 9″.

    The Quest 2.0 and Quest 2.5 come with 4-level adjustable legs: 3″, 6″, 9″ and 12″.

    You can also purchase different legs such as 5″ square wooden legs. 

  • Can all types of mattresses fit on an adjustable bed?

    It is recommended to check with the mattress manufacturer as, while in general all mattressess are compatible with an adjustable bed, some may be more suitable.

  • What is the maximum weight that can be supported?

    Including the weight of the mattress, adjustable beds can support up to:

    • 650 lb for the Duetto, Quest 2.0 and Quest 2.5
    • 750 lb for the e4+ and e4+ Slim
    • 850 lb for the e6 and e9
  • What is the warranty?

    The adjustable beds e4+, e4+ Slim, Duetto, Quest 2.0 and Quest 2.5 have a 10-year limited warranty, while the e6 and e9 have a 20-year limited warranty. For the specifics of guarantees, refer to your user guide.

    For the parts and service warranty, Beaudoin takes care of the service. We keep the parts in stock, which allows us to offer a rapid service.

Upholstered beds

Metal bed frames

How to buy a Beaudoin product

  • Can I buy a Beaudoin product online?

    First of all, it is important to know that Beaudoin is a manufacturer that works with retailers. Therefore, you can not make an online purchase through this website. However, some retailers may offer you the opportunity to purchase Beaudoin products online.

  • Is there a Beaudoin product catalogue?

    Beaudoin does not provide a printed catalogue of its products in-store because of their constant evolution. The best way to find out about our current products is to visit our website, which is regularly updated. You’ll therefore have quick and easy access to the most recent information about our products.

Returning merchandise

  • What if a problem occurs with a Beaudoin product?

    No matter what the problem is, the first thing to do is to contact the sales consultant at the store where you purchased your product. They will be able to answer your questions and, if necessary, they will take steps with Beaudoin on your behalf. At that time, our customer service team will be able to assist in finding a solution.

Beaudoin and the environment

  • What is Beaudoin doing to respect the environment?

    Respect for the environment is an important value at Beaudoin. In order to protect nature and our environment, the company has implemented concrete actions. First of all, all our fabric samples are created from scraps accumulated during the manufacture of products. Also, excess unusable fabric is sent to Centres de Formation en Entreprise et Récupération (CFER). These centres use the waste and turn it into a multitude of useful items. Several recycling bins are also available and employees use them very frequently. Through these actions, the company has observed a considerable reduction in the quantity of waste sent to landfill sites and has been awarded the “Gold” rating by Recyc-Québec’s Ici on recycle program.